Welcome to calunovi.com. These Terms of Use govern access to and use of our website, including browsing product listings, reviewing store policies, using available account features, placing orders, and contacting Customer Care. By using the website, you agree to these terms and the other applicable store policies, subject to applicable law.

Website Use Guidelines

Navigate the ten sections below to review the rules for accessing and using our online store.

1. Acceptance and Website Access

   These Terms of Use govern access to and use of calunovi.com, including its pages, product information, shopping features, and other website functions.

   calunovi™ is operated by the company identified in the Company Information section at the end of this page. By visiting or using the website, you agree to follow these terms and the other applicable policies linked through the store, subject to applicable law.

   If you do not agree with these terms, please discontinue use of the website. Any purchase you make is also subject to the applicable purchase terms and related store policies.

2. Permitted Website Use

   You may use the website for lawful purposes supported by the store, including:

   • Browsing product listings and reviewing product information.
   • Shopping for vinyl record care and turntable accessories.
   • Placing orders and managing them through available account or order features.
   • Contacting Customer Care about products, payments, shipping, returns, or refunds.
   • Reading store policies and other published website information.

   Your use must comply with these Terms of Use, applicable purchase terms, relevant store policies, and applicable laws.

   Please use the website in a manner that respects other users, the store's functionality, and the rights of applicable content owners.

3. Prohibited Conduct and Misuse

   You must not misuse the website or attempt to compromise its operation, security, or lawful use. Prohibited conduct includes:

   • Attempting to access accounts, systems, or restricted areas without authorization.
   • Interfering with website operation, checkout functions, or security controls.
   • Introducing malicious software, harmful code, or other disruptive material.
   • Intentionally submitting false information, committing fraud, or impersonating another person.
   • Abusing discount codes, promotional offers, or payment processes.
   • Infringing intellectual-property rights or using protected content without permission.
   • Using the website for unlawful activity or in violation of applicable regulations.

   Where reasonably necessary and permitted by law, we may investigate suspected misuse and take appropriate measures to protect the website, customers, and service providers.

4. Customer Accounts and Information

   Where account features are available, you are responsible for providing accurate information and keeping relevant account details up to date.

   You should take reasonable steps to protect your login credentials and prevent unauthorized access to your account. Do not share credentials with people who are not authorized to use the account.

   If you believe an account or order has been accessed or changed without authorization, contact Customer Care promptly at service@calunovi.com.

   Please avoid sending passwords or complete payment-card details by email. Information submitted through the website remains subject to the applicable Privacy Policy.

5. Website Content and Intellectual Property

   Website branding, text, graphics, layouts, photographs, product presentation, and other content are owned by or licensed for use by calunovi™, the operating company, or the applicable rights holders. Such material may be protected by copyright, trademark, and other intellectual-property laws.

   Unless permission has been granted or applicable law allows otherwise, you may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected website content.

   Access to the website does not transfer ownership of any intellectual-property rights to you. All rights not expressly granted remain with the applicable rights holders.

   Respect creative work: Product photographs, branding elements, written descriptions, and page designs are provided for their intended website use and are not automatically available for copying or commercial redistribution.
6. Third-Party Services and External Links

   The website may use or link to third-party services that support online shopping and store operations. These may include Shopify, payment processors, fulfillment providers, shipping carriers, analytics services, and other technology providers.

   Third-party services may be governed by their own terms, privacy notices, and operational requirements. Your interactions with those services may therefore be subject to conditions separate from these Terms of Use.

   We do not control every external website or service linked through the store. Review the relevant third-party terms and privacy information before using an external service or submitting information to it.

7. Website Availability, Maintenance and Changes

   We may update, maintain, modify, suspend, or discontinue website content or features when reasonably necessary for operational, technical, security, business, or legal reasons.

   We do not guarantee that website access will always be uninterrupted, error-free, available at every location, or completely secure. Temporary interruptions may occur because of maintenance, technical issues, service-provider problems, or circumstances beyond our reasonable control.

   We may also revise product listings, website layouts, and available functions as the store develops, subject to applicable law and any obligations relating to existing orders.

8. Disclaimers and Limitation of Liability

   To the fullest extent permitted by applicable law, the website is made available on an “as available” basis. We do not guarantee uninterrupted access or that every website function will always be free from errors or technical interruptions.

   To the fullest extent permitted by law, calunovi™ and the operating company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting solely from website use where such liability may lawfully be limited.

   Nothing in these Terms of Use excludes or restricts rights, remedies, warranties, or liabilities that cannot legally be excluded or limited. Mandatory consumer protections and other non-waivable legal rights remain unaffected.

9. Restricting or Suspending Website Access

   Where reasonably necessary and permitted by applicable law, we may restrict or suspend website access if we reasonably believe a user has engaged in fraud, security abuse, prohibited conduct, unlawful activity, or a material violation of these Terms of Use.

   Any response may depend on the nature and seriousness of the conduct, the risk to the website or other users, and applicable legal requirements.

   Access restrictions do not remove any consumer rights or other legal protections that cannot lawfully be limited.

10. Changes to These Terms of Use

    We may revise these Terms of Use to reflect changes in website functionality, store operations, third-party services, security practices, or legal and regulatory requirements.

    The latest version will be published on this page, and the “Last updated” date above will be revised to indicate when the terms were updated.

    Continued use of the website after an update is subject to applicable law and any requirements that apply to the revised terms. Where additional notice or consent is legally required, the applicable requirements will be followed.